Badger
Privacy
Last updated 16 August 2026.
Who we are
Badger is an invoice follow-up service for Australian small businesses, operated by Badger AR (ABN 79 406 248 681). Questions about anything on this page: contact@badgerit.app.
What we collect, and why
If you join the early-access list
Just your email address. It's stored with MailerLite, the service we use to manage our mailing list, and used only to send you early-access invitations and occasional updates. Every email includes an unsubscribe link — one click and you're off the list.
If you chat with Badger on this site
The chat on our home page is answered by AI. We keep a copy of the questions and answers (with the network address they came from, for abuse prevention) so we can see what visitors ask and make the answers better. Chats aren't linked to any account and aren't used for anything else. If you ask for your chat by email, we use the address you give us to send you that summary — and we only send anything further if you tick the box asking to be kept posted, which you can unsubscribe from at any time. Please don't put sensitive details in the chat — and if you'd like a conversation removed, email contact@badgerit.app.
If you have a Badger account
Your name, email address, business name, and login credentials (passwords are stored hashed, never in plain text). We use these to run your account and to contact you about the service.
Business data you bring into Badger
To do its job, Badger holds the accounts-receivable data you import or connect: your customers' names and contact details, invoice numbers, amounts, due dates, and payment status. This data is used for exactly one purpose — sending the payment reminders you configure and approve, and showing you where things stand. We never use it for anything else, never sell it, and never share it except with the delivery providers below.
If you connect your accounting software
Badger connects to Xero, MYOB, and QuickBooks Online. The connection is read-only: Badger reads your customers' contact details, your invoices (numbers, amounts, due dates), and payment status — which invoices have been paid — so reminders go only to people who genuinely owe you, and stop the moment someone pays. Badger never writes anything back to your accounting software. We store the connection tokens encrypted; we never see or store your accounting password, and you can disconnect at any time from the "Get your invoices in" section of Settings, which removes the stored connection immediately.
Your customers' details
If your business uses Badger, your customers' contact details pass through it so reminders can be sent on your behalf. Those details stay under your control: they're used only for the follow-ups you set up, and replies from your customers are delivered back to you. We don't market to your customers, ever.
Where it lives
Badger runs on Render (a cloud hosting provider); your data is stored in our hosted database there, with sensitive credentials encrypted at rest. Emails and text messages are delivered through specialist delivery providers, who receive only what's needed to deliver each message.
What we don't do
No selling data. No sharing with advertisers. No tracking cookies on this website.
Access, correction, and deletion
You can export your data from within Badger. To have your account and its data corrected or deleted, email contact@badgerit.app and we'll sort it out promptly. If you're a customer of a business that uses Badger and want your details corrected or removed, contact that business — or email us and we'll pass it on.
Changes
If this policy changes in a way that matters, account holders will be told by email before the change takes effect.